Regulations || General terms and conditions of Hollandhuisje, as of February 01, 2022

1. APPLICATION

These General Terms and Conditions apply to all bookings and rental agreements in which Hollandhuisje acts as intermediary. The rental agreement is an agreement between you as tenant and the owner of the vacation home as lessor. Hollandhuisje acts exclusively as intermediary and is therefore only liable as such. The term ‘tenant’ shall mean that person who enters into an agreement with the intermediary with regard to the rental/use of an accommodation. The term “user” means the lessee and the persons specified by the lessee who make use of the accommodation and/or other facilities rented by the lessee. The Terms and Conditions of intermediary apply regardless of your reference to other general conditions. intermediary rejects all General Conditions to which you refer or which are used by you. Differing arrangements are valid only if agreed in writing with mediator.

2. APPLICABLE LAW

The agreement between you and mediator is exclusively governed by Dutch law.

3. RESERVATIONS

Reservations can only be made by persons 24 years of age or older. Bookings by persons under that age are not valid. Reservations by persons 24 years of age or older are not allowed for persons under 24 years of age. Mediator reserves the right to refuse to process a booking at any time (without giving reasons). When you make a reservation you will receive the reservation confirmation from mediator a.s.a.p. to the email address you provided. If you make a reservation, you must always first agree to the general conditions of intermediary. Without agreeing to these Terms and Conditions it is not possible to make a reservation. The agreement concerns rental of the accommodation and/or other facilities for recreational use, which by its nature is of short duration.

4. TRAVEL DOCUMENTS

You are responsible for having the valid travel documents required for your destination. Mediator accepts no liability for the consequences of not having the correct travel documents.

5. PAYMENTS

When making a reservation, a deposit of 20% of the total rent must be paid within 7 days. Payment should be made by bank transfer to account number, IBAN: NL72KNAB0415596564, BIC: KNABNL2H, tnv Hollandhuisje. The remaining amount of the rent and the deposit must be received by the intermediary at least 42 days before the start of the stay. For bookings within 42 days before the start of your stay, the entire booking amount must be paid. If the amounts invoiced to you are not paid on time, you will be in default immediately after the deadline for payment has passed. In this case the intermediary will give you the opportunity in writing to pay the outstanding amount within 7 days. If even then payment is not made, mediator reserves the right to dissolve (cancel) the agreement as of the day that the 7-day term has expired and you are liable for all damages that mediator suffers or will suffer as a result, including all costs that mediator has had to incur in connection with your booking and the dissolution. Mediator has in any case the right to charge a cancellation fee. In that case, the provisions of Article 12 apply. Intermediary is always entitled to set off claims against you on any account against any amounts paid by you on any account.

6. PRICES

You owe the intermediary the agreed rental price, as stated in the confirmation also invoice of the booking.

7. BORGSOM

Mediator requires a deposit from you. The amount of the deposit is stated on your confirmation. The deposit, or any balance thereof, will be refunded to your bank or giro account within two weeks of your departure, provided that you leave the accommodation as it should be, in accordance with the provisions of article 8. Any claims for compensation will not be cancelled by this refund.

8. ARRIVAL AND DEPARTURE

The rented accommodation can be occupied from 4:00 p.m. on the agreed day of arrival as stated in the booking confirmation. On the agreed day of departure as stated in the booking confirmation, the accommodation must be vacated by 10:00 am. If the use of the accommodation is terminated earlier than the agreed date, as stated in the booking confirmation, the tenant is not entitled to a refund of (part of) the rent and/or costs, unless you meet the cancellation conditions of the cancellation insurance. If you do not comply with the rules on departure, mentioned in the welcome folder, the costs as mentioned in this folder will be deducted from the deposit.

9. PETS

Pets are allowed in the accommodation only after written consultation. Pets are not allowed on the couches and or sofas also it is forbidden to leave pets on the beds. Pets are not allowed in the garden. If it appears at the final inspection that feces, etc. are still found then there are additional costs charged.

10. INSECTS/MICE/ALLERGY

Please keep in mind that despite any pet ban, allergy causes (such as dust mites, for example) cannot always be prevented in vacation rentals. Insects may be present in vacation homes located in a wooded area. This includes silverfish, ants, wasps, wall lice, woodlice and martens. Cobwebs may appear within a short time despite thorough cleaning. Mediator cannot be held liable for this. The appearance of mice and rats cannot be ruled out either. In case of major problems, please contact mediator so that possible help can be provided.
Allergies in general: Mediator is not responsible/and liable for an allergic reaction in the tenant in the vacation rental.

11. SMOKING

In the accommodation it is not allowed to smoke inside, if this is not met then mediator reserves the right to terminate the agreement immediately. When the end of the rental agreement is detected, the intermediary reserves the right to retain the deposit.

12. CANCELLATION FEE

There can always be something that prevents you from going on vacation or even makes you have to cancel. Without travel cancellation insurance we will charge you the following cancellation fees.
After a binding reservation you can cancel free of charge up to 6 months before arrival date.
If you cancel up to 3 months before arrival date a cancellation fee of 20% of the total amount will be charged.
Cancellation is unfortunately no longer possible from 3 months before arrival date, we will charge 100% cancellation fees.
We therefore advise you to take out travel cancellation insurance.

13. AMENDMENTS TO THE AGREEMENT

If, after the conclusion of the contract, you wish to make changes to the contract, mediator is not obliged to accept them. It is at the discretion of mediator to determine whether and to what extent those changes will be accepted by it. In the event that mediator accepts your changes, mediator may charge you a modification fee.

14. FORCE MAJEURE AND MODIFICATION

In case mediator is temporarily unable to execute the agreement, in whole or in part, due to force majeure on the side of the mediator exists if the execution of the agreement, in whole or in part, temporarily or not, is prevented by circumstances beyond the control of the mediator, including fire, floods and other disturbances or events. In that case, mediator has the right to dissolve the agreement with immediate effect. You are then entitled to remission and/or restitution of (the already paid part of) the rent. Mediator will then not be obliged to compensate any damage.

15. IN-PLACE

The hirer and other users are not permitted to assign the accommodation under any denomination and for any reason whatsoever to any third party other than the persons named in the agreement, unless otherwise agreed in writing with Mediator. If you and Mediator have agreed that you and/or one or more users will be replaced, you will remain jointly and severally liable to Mediator, in addition to the Lessee and/or user replacing you and/or other users, for the payment of the outstanding portion of the rental fee, the modification fees and any additional costs as a result of the replacement and any cancellation fees.

16. NOTICE

Mediator shall at all times have the right to terminate the agreement with immediate effect, if at the time of booking personal data of you and/or other users is incomplete and/or incorrect. In such a case, there will be no refund of the rental fee or part thereof.

17. BREAKAGE AND OR LOSS

The renter, named on the booking confirmation, is responsible, which does not affect the responsibility or liability of the other users/guests, for an orderly course of events in and around the rented accommodation, insofar as this is affected by him or his party/the other user. In addition, the lessee is always liable, which does not affect the liability of other users, for damage due to breakage and/or loss and/or damage of inventory and/or accommodation. Any damage must be reported immediately by the lessee to mediator and immediately compensated on the spot, unless the lessee can prove that the occurrence of the damage is not due to fault of himself, other users or one of the members of his party.

18.1. LIABILITY

Bemiddelaar accepts no liability for theft loss or damage of or to property or persons of any kind during or as a result of a stay in any of our accommodations and/or other facilities of Bemiddelaar. Nor does Bemiddelaar guarantee that the stay in one of its accommodations will meet the expectations you had thereof. Liability for loss consisting of loss of travel enjoyment and/or other consequential loss is excluded under all circumstances. Intermediary is furthermore in no case liable for loss or damage for which there is a claim to compensation under a travel and/or cancellation insurance policy or any other insurance policy. Mediator is not liable for service failures or defects in services provided by third parties. You are jointly and severally liable with the user for any loss and/or damage to the rented accommodation and/or other property of mediator, arising during its use by you and/or other users, whether or not this is the result of acts or omissions of yourself and/or third parties who are in the accommodation with your permission. You safeguard the intermediary for all claims regarding damage of third parties that are (partly) the result of any act or omission of yourself, other users, your travel companions or third parties who are in the accommodation with your permission. If the accommodation is not properly used or left behind, including but not limited to excessive dirt, extra costs will be charged, which you are obliged to pay immediately.

18.2. SWIMMING POOL/PLAY EQUIPMENT

If a swimming pool or playground equipment is present in or near the house, the tenant is obliged to use it or have it used in a responsible, safe manner and to follow the instructions for use given by the owner and/or intermediary. The hirer is obliged to allow children who do not have sufficient swimming skills to use the pool only under the supervision of an adult. You indemnify the intermediary for all claims regarding damages of third parties that are (partly) the result of any act or omission of yourself, other users, your travel companions or third parties who are in or around the pool/playground equipment with your permission. In case of improper use and/or material damage to the pool and/or playground equipment, including but not limited to excessive pollution of the pool, extra costs will be charged, which you will be obliged to pay immediately.

19. REGULATIONS

All guests must comply with the rules established by intermediary and/or owner for the accommodation. At check-in it is obligatory to identify oneself with a valid ID. Each accommodation may only be inhabited by the number of persons indicated on the contract for the respective accommodation. No tents/caravans & campers may be placed near the accommodation without the consent of mediator.

20. INTERNET

On mediator’s website, the greatest attention and care is given to the accuracy of data. Mediator attaches great importance to the topicality and reliability of the information. However, Mediator cannot be held responsible for any imperfections, inaccuracies and/or changes made at a later date. Obvious misprints, typesetting and typing errors do not bind mediator. Price changes reserved. Mediator’s website may also contain links to third party websites. Mediator is in no way responsible for the content or use of these internet sites, or for any consequences of visiting one of these linked websites.

21. COMPLAINTS

Mediator makes every effort to make your stay as pleasant as possible. Imperfections to the accommodation should be reported immediately so that they can be resolved. Again; are there any problems, comments or remarks during your stay, always report it immediately. Afterwards; after checking out; you cannot make any claims for reimbursements, declarations etc. Complaints or advice can be sent to info@hollandhuisje.nl.

22. GENERAL

Printing and typesetting errors do not bind mediator. With these terms and conditions, all previous publications expire. All data you provide to us will be included in a database. The data file is used for our guest administration. This data will not be provided to third parties. If you do not wish to receive interesting information or offers, please let us know.

Hollandhuisje
Driehuizen 3
5081 XD Hilvarenbeek
info@hollandhuisje.nl
0031(0)638780711
Chamber of Commerce No: 85355720
VAT No: NL004086566B81